Delivery, Refunds and Returns


UK Mainland

Our standard delivery service is via Royal Mail 2nd class, and we will dispatch orders by the next working day. Please allow 3-5 working days for delivery. Alternative delivery methods can be selected at checkout.

1 – 2 items: £2.50

More than 2 items: FREE

We also offer a Special Delivery service for UK mainland orders. If your order is placed before 13:00 (Monday to Friday) and you choose this option, we will dispatch your order by Royal Mail “Next Day” delivery service for arrival before 13:00 the next day.

Channel Islands

Orders to the Channel Islands (JE and GY postcodes) are via Royal Mail 2nd class. Please allow 3-5 working days for delivery.

1 – 2 items: £4.00

More than 2 items: FREE


Delivery charges to international destinations vary. Please use the calculator at checkout

If you are a customer outside of the EU, please note that duties and / or taxes may be applicable. These will be your responsibility and No Mozzie takes no responsibility for any extra customs fees, tariffs, charges, taxes, seizures and / or duties.

Returns and Refunds

This information applies only to purchases made from the website. If you have bought No Mozzie from another shop please contact them for their returns policy. Any returns under our policy must be accompanied by an order number.

If you’re not 100% happy with your No Mozzie, just let us know at within 14 days of delivery and you can return it to us unopened and unused. Please include your No Mozzie order number in all communication.

If your No Mozzie has been damaged on delivery, please contact us at BEFORE returning it.